When You Need It Most - 24/7 Multi-Channel Support System
Avg Chat Response
Support Availability
Resolution Rate
Customer Rating
Technical issues don't follow business hours. Neither do we.
Connect directly with our technical specialists for immediate problem-solving and guidance.
Knowledgeable agents ready to help
Complex troubleshooting made simple
Direct connection to specialists
Submit comprehensive support requests with complete tracking and professional responses.
Urgent issues get immediate attention
Senior engineers for complex issues
From submission to resolution
"If our live chat is offline during non-working hours and you find yourself in a critical situation, please do not hesitate to contact us by phone. Our team is always committed to ensuring your needs are met."
For critical situations
Upon emergency calls
No additional charges for emergency support
Real experiences from satisfied customers
Real experiences from verified Google accounts
Community feedback from our Trustpilot presence
"I'm using PEEK Hosting for my web development for nearly 1 year now. Always provide best customer support ever. 100% server up time. Considering low cost hosting, I can recommend Peekhosting for any stater because of the great technical support which you get in any case. Higly Recomended!!! keep it up."
"This company stands out as the top-notch web hosting service provider in Sri Lanka, known for its lightning-fast performance. The instant chat support is truly commendable."
"2Great Service with Fast customer support , Highly Recommended for anyone who are looking for hosting service with good customer service, ❤️🔥"
Transparent metrics that demonstrate our commitment to excellence
Average Response Time
First Contact Resolution
Customer Satisfaction
Multiple ways to reach our expert support team
Connect instantly with our technical experts
Average response: 30 seconds
Detailed technical assistance with full tracking
Response within: 2 hours
Critical situation lifeline - 24/7 availability
Immediate response guaranteed